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Privacy Policy

Effective Date: 1st of August 2025 

Opposable (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit www.opposable.com.au (the “Site”) or interact with us. 

By using our Site, you agree to the terms of this Privacy Policy.  

1. Who We Are 

We are Opposable, a streetwear fashion label based in Sydney, NSW, Australia. 
Website: www.opposable.com.au 
Email: customerrule@opposable.com.au 

We comply with the Australian Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) for customers in the European Union and United Kingdom. 

2. Information We Collect 

We may collect the following types of personal information: 

Information you provide directly:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (processed securely via our payment providers – we do not store full credit card numbers)
  • Order history and preferences 

Information collected automatically: 

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and browsing behaviour (via cookies and similar technologies)  

3. How We Use Your Information 

We use your information to:

  • Process and fulfil orders
  • Provide customer support
  • Send order updates and account-related communications
  • Improve our website, products, and services
  • Send marketing communications (if you have opted in)
  • Comply with legal obligations 

4. Legal Basis for Processing (GDPR) 

For customers in the EU/UK, we process personal data on the following legal bases: 

  • Contract – to fulfil an order or provide a service you requested
  • Consent – when you opt in to marketing or cookies
  • Legitimate Interests – to improve our services and prevent fraud
  • Legal Obligation – to comply with tax, accounting, and regulatory requirements 

5. Sharing Your Information 

We may share your personal information with: 

  • Service providers (e.g., payment processors, couriers, IT providers)
  • Marketing platforms (if you have consented to receive marketing)
  • Regulatory authorities when required by law 

We will never sell your personal information to third parties. 

6. International Transfers 

If you are located outside Australia, your data may be transferred to and stored in countries with different data protection laws. We take steps to ensure appropriate safeguards are in place in accordance with GDPR. 

7. Data Retention 

We keep your personal data only as long as necessary to: 

  • Fulfil the purposes outlined in this policy
  • Comply with legal and tax obligations
  • Resolve disputes 

8. Your Rights (GDPR & Australian Privacy Act) 

You have the right to: 

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data (“right to be forgotten”)
  • Restrict or object to processing of your data
  • Withdraw consent for marketing at any time
  • Request a copy of your data in a portable format 

To exercise your rights, contact us at customerrule@opposable.net.  

9. Cookies & Tracking 

Our Site uses cookies to improve your browsing experience, analyse traffic, and personalise content. You can manage or disable cookies via your browser settings. For more details, see our Cookie Policy.  

10. Marketing Communications 

We will only send you marketing emails or SMS if you have opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.  

11. Data Security 

We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.  

12. Third-Party Links 

Our Site may link to third-party websites. We are not responsible for their privacy practices.  

13. Changes to This Policy 

We may update this Privacy Policy from time to time. The updated version will be posted on our Site with a revised “Effective Date.”  

14. Contact Us 

If you have questions or concerns about this Privacy Policy or how your data is handled, contact us at: 

Opposable 
Sydney, NSW, Australia 
Email: customerrule@opposable.com.au 
Website: www.opposable.com.au